Return & Refund Policy – ModaWatchClubs

At ModaWatchClubs, your satisfaction is our priority. If you’re not fully satisfied with your purchase, we’re here to help.

1. 30-Day Return Window

You have 30 days from the date you receive your order to request a return. After this period, unfortunately, we cannot offer you a refund or exchange.

2. Return Eligibility

To qualify for a return:

• Your item must be in unused, unworn condition.
• All tags must be intact.
• It must be returned in the original packaging.
• You must provide a receipt or proof of purchase.

🛑 Items returned without prior return approval will not be accepted.

3. How to Start a Return

To initiate a return, contact us at
📧 Email: support@modawatchclubs.com

If your return request is approved:

• We’ll send you a return shipping label.
• You’ll receive detailed instructions on how and where to send your item.

4. Damages and Incorrect Items

Please inspect your item immediately upon delivery.
Contact us right away if:

• Your item arrives damaged or defective
• You received the wrong product

We’ll evaluate the issue and make it right as quickly as possible.

5. Non-Returnable Items

Certain items are non-returnable, including:

• Customized or personalized watches
• Sale items or gift cards
• Items marked as final sale
• Any product showing signs of wear or use

6. Exchanges

We do not process direct exchanges.
If you wish to exchange an item:

1. Return the original item following our return process.
2. Place a new order for the product you want.

7. Refund Process

Once we receive and inspect your return:

• You’ll be notified via email whether your refund has been approved or denied.
• If approved, a refund will be issued to your original payment method.

⏳ Please allow time for your bank or credit card provider to process the refund—this can take several business days.

8. Questions?

Our customer care team is ready to assist you.

📧 Email: support@modawatchclubs.com