FAQ

Yes. Every watch sold by Moda Watch Clubs is 100% authentic, sourced from trusted partners, verified dealers, or directly from brands. Each piece is thoroughly inspected for quality, condition, and authenticity before being shipped to you.

Yes. Most watches come with a manufacturer’s warranty, and all purchases include Moda’s own 12-month limited warranty covering mechanical issues. Details are provided with each product listing and in your purchase confirmation.

Each purchase includes the watch, original box, papers (if available), and an authenticity certificate from Moda Watch Clubs. Subscription pieces may come with branded packaging and exclusive member content.

Yes. We offer a 7-day return policy on most purchases, provided the watch is in its original condition and packaging. Subscription watches are typically final sale, but we allow exchanges in certain cases—just contact our support team.

Yes, we ship worldwide. All international orders are fully insured and trackable. Customs duties and taxes may apply depending on your country’s regulations.

Absolutely. We use industry-standard encryption and secure payment gateways to ensure your personal and financial data is fully protected.

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Yes. If you’re looking for a specific model or reference, our Watch Sourcing Concierge can help track it down through our trusted global network. Just reach out with your request, and we’ll do our best to find it for you.